Sunday, October 22, 2017

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Susan Gladfelter, pediatric pharmacy specialist at Carilion Roanoke Memorial Hospital, was one of the first recipients of the Virginia Hospital and Healthcare Association’s new Virginians Speak Up for Safety! Award.

The award was created by the VHHA’s Center for Healthcare Excellence to recognize health care professionals who demonstrate a commitment to keeping patients and staff safe in Virginia hospitals and health systems. The award recognizes staff and physicians who identify potential situations for harm in their work environments and who speak up (when it is easy to say nothing, and may be difficult to say something).
 
Susan was recognized for identifying and reporting an error in Epic that caused an incorrect medication volume to be prescribed. She recognized the error and ensured the patient received the appropriate prescription. Then she followed up with our TSG team and with Epic’s corporate office to fix the system error and prevent the same issue from happening to another patient.
 
Susan previously was recognized with a Great Catch Award from Carilion in March for reporting this issue.
 
Abraham Segres, VHHA vice president for Quality and Safety, presented the award to Susan at the CMC Joint Quality Committee meeting in July. He praised Susan for speaking up and recognized Carilion Clinic for creating a culture of safety.
 
Susan will also be recognized at the VHHA’s annual Virginia Patient Safety Summit held in February in Richmond.

For the ninth year in a row, Carilion Clinic has received Health Care’s Most Wired™ designation from the American Hospital Association’s Health Forum. This is the 14th time that Carilion has earned the designation.

“We are constantly evaluating ways to improve the experience of our patients,” offered Keith Perry, senior vice president and chief information officer for Carilion Clinic. “The Most Wired™ designation is a nice affirmation of the work we are doing every day; it takes a tremendous amount of effort and the work of a dedicated group of people to continue to advance technology on behalf of our patients. I’m proud of the great team I’m privileged to work with.”

Most Wired™ hospitals are transforming care delivery with knowledge gained from data and analytics.  They are investing in analytics to support new delivery models and effective decision-making and training clinicians on how to use analytics to improve quality, provide access and control costs.

HealthCare’s Most Wired® survey, conducted between Jan. 15 and March 15, 2017, is published annually by Health & Hospitals Networks (H&HN). The 2017 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 698 participants, representing an estimated 2,158 hospitals — more than 39 percent of all hospitals in the U.S. — examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration. 
 
Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit www.hhnmag.com

Recently,Virginians of all ages were invited to learn more about trailside trauma and safety. Here’s some of what they learned. 

On June 24, providers and staff who work at Carilion's Oak Grove Velocity Care will be moving to the Electric Road location, consolidating the practices. Hours at the Electric Road location will then extend until 11 p.m.This consolidation is to help better serve Carilion’s patients in the community, as the Electric Road location is typically a highly trafficked VelocityCare.

James A. Hartley, Chair of Carilion Clinic's Board of Directors, received the 2017 Excellence in Governance Award from the Virginia Hospital & Healthcare Association (VHHA). This award honors those in governance roles who have a history of making significant contributions to the health care field through commitment to service and leadership. 
Hartley has been a vocal leader in the health care industry at the local, state and national level for more than three decades, advocating for quality care, patient safety and equal access to health care. 
"James ' dynamic leadership, sound judgement and humility made him an ideal candidate for this prestigious honor," said Nancy Howell Agee, president and CEO of Carilion Clinic. "It is truly a privilege to work alongside such a dedicated and passionate leader." 
He began his career in 1980 when he joined the Board of Directors of Carilion Giles Community Hospital, later joining the Carilion Clinic Board of Directors in 1989 (formerly Carilion Health System). Over the years, Hartley has served on the Compensation, Executive, Finance and Nominating Committee and serves as Chair of the Executive Committee. Hartley's leadership greatly contributed to the organization's successful transition to Carilion Clinic in 2006, which included a significant expansion of Carilion's primary care physician network, a new dyad management structure and a strong commitment to medical education. He took over as Chair of the Carilion Clinic Board of Directors shortly after this transition in 2008.
Extending to the national level, Hartley also served on the American Hospital Association (AHA) Committee on Governance from 2012-2015, and he currently serves on the AHA Committee on Governance Leadership Development Committee. 

Not many people work in a profession that requires them to dedicate their lives to helping others like the field of healthcare does. During national healthcare recognition, we have challenged people to sum up in a few words the impact their profession means to them and how important it is for their community.  

 

Urgent Care Clinics and Emergency Departments in the region have seen a surge of patients experiencing cold and flu symptoms during the last week. In response, to enhance access to care, Carilion Clinic's VelocityCare clinic at 4035 Electric Road near Tanglewood Mall will remain open until 10 p.m. through at least Thursday (Mar. 16), and possibly longer depending on the community's need. 

Program participants at the Rescue Mission will soon have more opportunities for strengthening their bodies along with their minds and spirits. Carilion Wellness Roanoke is donating 18 exercise machines it is replacing with new equipment.
“We are thrilled to receive this generous gift on behalf of participants in our Recovery and Tabitha Programs,” said Chief Program Officer Helen Ferguson, “as it will give them more opportunities to work through stress with exercise. We always encourage our participants to exchange destructive behaviors for positive ones. Exercise is a wonderful substitute for addiction and promotes a healthy life style change.”

“We hope that engaging the Rescue Mission residents in a way that emphasizes their wellness – their wellbeing – will help them with self-esteem, confidence, morale, and of course physical health,” said Bud Grey, Vice President for Carilion Wellness.

The Rescue Mission plans to put some of the machines in its Women and Children’s Center. The rest will be housed in the Men’s Shelter building for use by Recovery and Tabitha Program participants.
Carilion has partnered with the YMCA, which will provide assistance with equipment orientation and training.

The equipment will be delivered and set up at the Mission on Tuesday, Feb. 28th. Officials will be on site and available for interviews between 12:30 and 1:30pm.

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The Rescue Mission of Roanoke, located at 402 Fourth Street SE, is a 501(C)(3) grassroots organization serving as a Christian Crisis Intervention Center for Southwestern Virginia. Receiving no government funding of any kind, the Rescue Mission is supported by the generous donations of our community partners. Since 1948, The Rescue Mission has consistently served all people in need regardless of race, creed, gender, age, or ethnicity. For more information about the Rescue Mission, please visit www.rescuemission.net, or call (540) 343-7227.

This is the time of year when many of us are trying to make good on our New Year’s weight-loss resolutions. We’re furiously dieting and steadfastly working out, trying to get our bodies down to that elusive “ideal weight” goal.  

In the last remaining months of 2016, the governor of Virginia declared that the nationwide opioid epidemic had become of public health emergency in the Commonwealth. Statistically, the number of fatal opioid overdoses had increased by 77 percent, compared to that of just five years ago.  

In an effort to face this crisis head-on, the Virginia Department of Behavioral Health and Developmental Services implemented a program called REVIVE!, which Carilion Clinic pharmacists have since established locally at all Carilion pharmacy locations. 

REVIVE! is the Opioid Overdose and Naloxone Education program for the Commonwealth. Thanks to its implementation, Carilion pharmacies are now stocked with REVIVE! kits, which are outfitted with Naloxone, a drug that can reverse the effects of an overdose when used properly.

What makes this program especially unique is that these kits are available for anyone at a total cost of $60. Additionally, some insurance providers will cover the kit’s cost, allowing those covered to purchase the kit with a small copay.

“We felt that it was crucial to provide these lifesaving resources to not only those immediately impacted by opioid use, but also any concerned friends, family members and those who simply want to be prepared,” explained Carilion New River Valley Medical Center Pharmacist Charlie Tarasidis.

Anyone over the age of 18 is now able to pick up these kits from a Carilion pharmacy. In addition to picking up the kit, pharmacists provide a brief but required educational introduction to the kit and its contents, answering any additional questions.

The public is also strongly encouraged to attend a REVIVE! Naloxone Overdose Course offered by their local health department or the Virginia Department of Behavioral Health and Developmental Services.   

“Our communities are already suffering from this crisis,” said Tarasidis. “Too many have already experienced a loss. Because of that, it’s even more important to raise awareness of these readily available, life-saving resources.”

For more information, contact your local Carilion pharmacy.  

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